Privacy policy

This Privacy Policy describes how Rakel Esthetics collects, uses, stores, and protects your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

When you visit our website, place an order, or interact with our services, we may collect certain information to process transactions and improve your experience.

The types of information we may collect include:

Personal Information

Personal information refers to data that can identify you as an individual. This may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through payment providers)
  • Order history and purchase information

Device and Usage Information

When you access our website, certain information may automatically be collected through cookies or tracking technologies, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and browsing behavior
  • Time spent on the website

This information helps us understand how customers use our website and allows us to improve our services.

How We Use Your Information

The information collected may be used for various business purposes, including:

  • Processing and fulfilling orders
  • Managing payments and transactions
  • Providing order updates and shipping confirmations
  • Improving website functionality and customer experience
  • Responding to customer inquiries and support requests
  • Preventing fraud and maintaining security
  • Complying with legal and regulatory obligations

We only collect information necessary to provide and improve our services.

Payment Information

Payments made on our website are processed through secure payment gateways. Rakel Esthetics does not store or directly process full credit card information.

All payment transactions are handled through secure systems designed to protect sensitive financial data.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and enhance user experience.

Cookies help us:

  • Remember user preferences
  • Analyze website traffic and usage patterns
  • Improve website performance

Users can modify their browser settings to decline cookies. However, disabling cookies may affect certain website features.

How We Share Information

We do not sell, rent, or trade personal information to third parties.

However, we may share information with trusted service providers that assist us in operating our business, including:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting services
  • Analytics and technology providers

These service providers only receive the information necessary to perform their services and are required to maintain data confidentiality.

Data Security

Rakel Esthetics takes reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

While we implement security practices to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Processing orders and transactions
  • Maintaining records for legal and regulatory requirements
  • Improving customer service and operations

Once the information is no longer required, it may be securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to request access to the personal data we hold about you
  • The right to request corrections to inaccurate information
  • The right to request deletion of certain personal information where legally applicable

Requests may be reviewed and processed in accordance with applicable privacy laws.

Third-Party Links

Our website may contain links to third-party websites. Rakel Esthetics is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of third-party websites before providing any personal information.

Children's Privacy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without parental consent, appropriate steps may be taken to remove the information.

Policy Updates

Rakel Esthetics reserves the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with the revised effective date. Continued use of our website after changes indicates acceptance of the updated policy.

Contact Us

If you have questions regarding this Privacy Policy, you may contact us at:

Email: Info@rakelesthetics.com